FAQs

FAQs2026-01-06T12:35:35-06:00
Do you see new patients?2026-01-06T12:19:56-06:00

Yes. We welcome new patients for both Family Care and Psychiatry services.

What should I bring to my first appointment?2026-01-06T12:19:17-06:00

Please bring:

  • A valid photo ID
  • Insurance card (if applicable)
  • A list of current medications
  • Relevant medical or mental health records
How soon will my message be returned?2026-01-06T12:17:57-06:00

We make every effort to return calls and messages during regular business hours. Response times may vary depending on volume.

Can I use email, text, or the website for emergencies?2026-01-06T12:17:33-06:00

No. Electronic communications are not monitored continuously and should not be used for emergencies.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
For mental health crises, call or text 988.

Is mental health care confidential?2026-01-06T12:16:25-06:00

Yes. All mental health services are confidential and handled in accordance with HIPAA privacy regulations.

Do you offer vaccinations and TB skin testing?2026-01-06T12:06:43-06:00

Yes. We provide physical exams for employment, school enrollment, and sports participation, including required documentation.

Do you treat chronic conditions?2026-01-06T11:40:13-06:00

Yes. We provide ongoing care for chronic conditions such as hypertension, diabetes, and other long-term health concerns.

Do you provide annual wellness exams?2026-01-06T11:39:48-06:00

es. We offer annual wellness exams focused on preventive care, screenings, and long-term health planning.

Do I need a referral?2026-01-06T00:30:14-06:00

Referral requirements depend on your insurance plan. Some plans may require a referral for psychiatry services, while others do not. We recommend checking with your insurance provider or contacting our office for assistance.

Do you accept private pay or self-pay?2026-01-06T00:28:42-06:00

Yes. We offer private pay options for patients without insurance or those who prefer not to use insurance. Please contact our office for current self-pay rates.

What insurance plans do you accept?2026-01-06T00:26:38-06:00

We accept many major insurance plans, including:

  • Blue Cross Blue Shield of Texas
  • Blue Cross Blue Shield of Massachusetts
  • Aetna
  • Cigna
  • UnitedHealthcare (Optum)
  • Oscar Health (Optum)
  • Oxford Health Plans (Optum)
  • Quest Behavioral Health

Coverage varies by plan and service. Please contact us to verify your benefits.

How do I schedule an appointment?2026-01-06T00:24:52-06:00

You can schedule an appointment by:

What are your office hours?2026-01-06T00:30:30-06:00
  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday: By appointment only
  • Sunday: Closed
Where is the clinic located?2026-01-06T00:30:44-06:00

We are located at:
8035 West Airport Blvd, Suite 119, Houston, TX 77071

What services does Clover Family and Psychiatry Clinic provide?2026-01-06T00:30:59-06:00

We offer Family Care (Primary Care) and Psychiatry / Mental Health Services under one roof. Family Care includes preventive care, chronic disease management, physicals, vaccinations, and screenings. Psychiatry services include evaluations and treatment for anxiety, depression, ADHD, bipolar disorder, schizophrenia, personality disorders, eating disorders, and more.

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