Effective Date: 01/05/2026
Clover Family and Psychiatry Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services, in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide through our website, including:
- Name
- Email address
- Phone number
- Appointment requests or inquiry details
This information is collected when you submit forms, request appointments, or contact us through the website.
2. Health Information
If you submit health-related information through secure forms or communications, that information is treated as Protected Health Information (PHI) and handled in accordance with HIPAA regulations.
3. Website Usage Information
We may collect non-identifiable information automatically when you visit our website, such as:
- IP address
- Browser type
- Pages visited
- Time spent on the website
This data helps us improve website functionality and user experience.
How We Use Your Information
We may use the information collected to:
- Respond to inquiries and appointment requests
- Provide healthcare services and coordinate care
- Communicate important information related to services
- Improve website performance and content
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
HIPAA Compliance and Protected Health Information
Any protected health information (PHI) we collect is used and disclosed only as permitted or required by HIPAA. For detailed information regarding how PHI is used and your rights under HIPAA, please review our HIPAA Notice of Privacy Practices.
Information Sharing and Disclosure
We may share information only in the following circumstances:
- With healthcare providers involved in your treatment
- With insurance providers for billing and payment
- When required by law or regulatory authorities
- To protect the health or safety of patients or the public
All disclosures are made in accordance with applicable laws and privacy standards.
Website Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies do not collect personal or medical information and can be managed through your browser settings.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal and health information from unauthorized access, use, or disclosure. While no system can be guaranteed to be 100% secure, we strive to use industry-standard safeguards to protect your information.
Your Privacy Rights
You have the right to:
- Request access to your personal or health information
- Request corrections to your information
- Request restrictions on certain uses or disclosures
- Request confidential communications
- Requests may be submitted by contacting our office directly.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Clover Family and Psychiatry Clinic
8035 West Airport Blvd, Suite 119
Houston, TX 77071
Phone: 346-502-3406
Fax: 346-502-3462
Email: info@cloverfamilyclinic.com
